Shipping to the UAE

Every Areumda order is carefully packed and shipped directly from South Korea to the United Arab Emirates, bringing your favourite Korean finds straight to your doorstep. All orders include tracking so you can follow your parcel every step of the way.

Express Shipping: AED 70.00
Estimated delivery: 5–8 business days

DHL Express: AED 95.00
Estimated delivery: 3–5 business days

Shipping is charged per order, not per item.

Processing Time

Orders are packed and dispatched from South Korea within 0–2 business days. Delivery timeframes begin from the date of dispatch. Some items may require additional processing time, and we’ll let you know if your order is affected.

Tracking

Once your order has been dispatched, you’ll receive an email with your tracking link so you can keep an eye on its journey.

Delivery Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs checks, public holidays in South Korea or the UAE (including Lunar New Year, Chuseok, Eid al-Fitr and Eid al-Adha), or periods of high seasonal demand.

We appreciate your patience if your parcel takes a little longer to arrive.

Customs, VAT & Duties

What you may be charged on delivery:

Import VAT (5%): may apply to all orders.
Customs duty (5%): applies to orders above the duty-free limit for online purchases, which is currently AED 1,000 in Dubai. The limit may differ in other emirates.
Carrier fee: the delivery company may charge a fee for clearing your parcel through customs.

These charges are not included in your order total. The recipient pays them before or on delivery. Areumda does not collect these charges and cannot refund them.

For more information, visit the Federal Authority for Identity, Citizenship, Customs & Port Security website or Dubai Customs.

Delivery Issues

Please double-check your shipping address and contact details before placing your order to help ensure smooth delivery. A mobile number is required for UAE deliveries.

If a parcel is returned to us due to an incorrect address, unsuccessful delivery, refused delivery or unpaid customs charges, the customer is responsible for return shipping costs, any charges billed to us by the carrier, and the cost of resending the order.

If you experience any delivery issues, please get in touch and we’ll do our best to help.

Damaged, Faulty or Incorrect Items

We want every Areumda order to arrive just as it should.

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

We’ll review the issue and arrange an appropriate solution, including a replacement or refund where applicable. We’ll cover any reasonable costs associated with resolving confirmed faulty, damaged or incorrect items.

Your rights under UAE consumer protection law are not affected by this policy.