Shipping to Switzerland

Every Areumda order is carefully packed and shipped directly from South Korea to Switzerland, bringing your favourite Korean finds straight to your doorstep. All orders include tracking so you can follow your parcel every step of the way.

Standard Shipping: CHF 8.99
Estimated delivery: 10–15 business days

Express Shipping: CHF 15.99
Estimated delivery: 3–5 business days

Shipping is charged per order, not per item.

Processing Time

Orders are packed and dispatched from South Korea within 0–2 business days. Delivery timeframes begin from the date of dispatch. Some items may require additional processing time, and we’ll let you know if your order is affected.

Tracking

Once your order has been dispatched, you’ll receive an email with your tracking link so you can keep an eye on its journey.

Delivery Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs checks, public holidays in South Korea or Switzerland (including Lunar New Year, Chuseok and Christmas), or periods of high seasonal demand.

We appreciate your patience if your parcel takes a little longer to arrive.

Customs, VAT & Duties

Customs duty
Our products are not subject to Swiss customs duty.

Orders up to approx. CHF 62 (including shipping)
No Swiss VAT or import fees are charged, so the price you pay at checkout is the final price.

Orders over approx. CHF 62 (including shipping)
Swiss import VAT (8.1%) applies to the total value of your order, including shipping. The carrier will also charge a customs clearance fee. These charges are not included in your order total, and the recipient pays them before or on delivery. Areumda does not collect these charges and cannot refund them.

For more information, visit the Swiss Federal Office for Customs and Border Security (BAZG) website.

Delivery Issues

Please double-check your shipping address and contact details before placing your order to help ensure smooth delivery.

If a parcel is returned to us due to an incorrect address, unsuccessful delivery, refused delivery or unpaid customs charges, the customer is responsible for return shipping costs, any charges billed to us by the carrier, and the cost of resending the order.

If you experience any delivery issues, please get in touch and we’ll do our best to help.

Damaged, Faulty or Incorrect Items

We want every Areumda order to arrive just as it should.

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

We’ll review the issue and arrange an appropriate solution, including a replacement or refund where applicable. We’ll cover any reasonable costs associated with resolving confirmed faulty, damaged or incorrect items.

Your rights under Swiss consumer law are not affected by this policy.