Every Areumda order is carefully packed and shipped directly from South Korea to Singapore, bringing your favourite Korean finds straight to your doorstep. All orders include tracking so you can follow your parcel every step of the way.
Standard Shipping: S$9.99
Estimated delivery: 10–15 business days
Express Shipping: S$19.99
Estimated delivery: 3–5 business days
Shipping is charged per order, not per item.
Processing Time
Orders are packed and dispatched from South Korea within 0–2 business days. Delivery timeframes begin from the date of dispatch. Some items may require additional processing time, and we’ll let you know if your order is affected.
Tracking
Once your order has been dispatched, you’ll receive an email with your tracking link so you can keep an eye on its journey.
Delivery Delays
While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs checks, public holidays in South Korea or Singapore (including Lunar New Year, Chuseok and Christmas), or periods of high seasonal demand.
We appreciate your patience if your parcel takes a little longer to arrive.
Customs & GST
Orders of S$400 or under
Orders valued at S$400 or under are not charged GST, customs duties or import fees, so the price you pay at checkout is the final price. No surprises on delivery.
Orders over S$400
Orders valued over S$400 are subject to Singapore GST (9%), and the carrier may charge a customs clearance fee. These charges are assessed by Singapore Customs, and the recipient is responsible for paying any applicable fees before delivery.
For more information, visit the Singapore Customs website.
Delivery Issues
Please double-check your shipping address and contact details before placing your order to help ensure smooth delivery.
If a parcel is returned to us due to an incorrect address, unsuccessful delivery or refused delivery, additional shipping charges may apply for resending the order.
If you experience any delivery issues, please get in touch and we’ll do our best to help.
Damaged, Faulty or Incorrect Items
We want every Areumda order to arrive just as it should.
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.
We’ll review the issue and arrange an appropriate solution, including a replacement or refund where applicable. We’ll cover any reasonable costs associated with resolving confirmed faulty, damaged or incorrect items.
Your rights under Singapore’s Consumer Protection (Fair Trading) Act are not affected by this policy.
Questions?
We’re always happy to help. Contact us at hi@areumda.com and we’ll get back to you within 1–2 business days.