Every Areumda order is carefully packed and shipped directly from South Korea to Ireland, bringing your favourite Korean finds straight to your doorstep. All orders include tracking so you can follow your parcel every step of the way.
Standard Shipping: €9.99
Estimated delivery: 8–10 business days
Express Shipping: €19.99
Estimated delivery: 3–5 business days
Shipping is charged per order, not per item.
Processing Time
Orders are packed and dispatched from South Korea within 0–2 business days. Delivery timeframes begin from the date of dispatch. Some items may require additional processing time, and we’ll let you know if your order is affected.
Tracking
Once your order has been dispatched, you’ll receive an email with your tracking link so you can keep an eye on its journey.
Delivery Delays
While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs checks, public holidays in South Korea or Ireland (including Lunar New Year, Chuseok and Christmas), or periods of high seasonal demand.
We appreciate your patience if your parcel takes a little longer to arrive.
Customs, VAT & Duties
Please read before ordering: as your order ships from outside the EU, import charges apply to all orders delivered to Ireland, whatever the order value.
What you may be charged on delivery:
- Import VAT (23%): applies to all orders.
- Customs duty: for orders under €150, a fixed EU customs duty applies per type of product. Orders of €150 and over are charged standard customs duty rates.
- Handling fee: an EU customs handling fee applies per type of product.
- Carrier fee: the delivery company may charge a fee for clearing your parcel through customs.
These charges are not included in your order total. The recipient pays them before or on delivery. Areumda does not collect these charges and cannot refund them.
For more information, visit the Revenue (Irish Tax and Customs) website.
Delivery Issues
Please double-check your shipping address and contact details before placing your order to help ensure smooth delivery.
If a parcel is returned to us due to an incorrect address, unsuccessful delivery, refused delivery or unpaid customs charges, the customer is responsible for return shipping costs, any charges billed to us by the carrier, and the cost of resending the order.
If you experience any delivery issues, please get in touch and we’ll do our best to help.
Damaged, Faulty or Incorrect Items
We want every Areumda order to arrive just as it should.
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.
We’ll review the issue and arrange an appropriate solution, including a replacement or refund where applicable. We’ll cover any reasonable costs associated with resolving confirmed faulty, damaged or incorrect items.
Your rights under Irish and EU consumer law, including your right to withdraw from your purchase within 14 days, are not affected by this policy.
Questions?
We’re always happy to help. Contact us at hi@areumda.com and we’ll get back to you within 1–2 business days.