Shipping to Canada

Every Areumda order is carefully packed and shipped directly from South Korea to Canada, bringing your favourite Korean finds straight to your doorstep. All orders include tracking so you can follow your parcel every step of the way.

Standard Shipping: CA$8.99
Estimated delivery: 10–15 business days

Express Shipping: CA$18.99
Estimated delivery: 3–5 business days

Shipping is charged per order, not per item.

Processing Time

Orders are packed and dispatched from South Korea within 0–2 business days. Delivery timeframes begin from the date of dispatch. Some items may require additional processing time, and we’ll let you know if your order is affected.

Tracking

Once your order has been dispatched, you’ll receive an email with your tracking link so you can keep an eye on its journey.

Delivery Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs checks, public holidays in South Korea or Canada (including Lunar New Year, Chuseok and Christmas), or periods of high seasonal demand.

We appreciate your patience if your parcel takes a little longer to arrive.

Customs, Taxes & Duties

Please read before ordering: Canada has a low import threshold, so most orders will have import charges on delivery.

Orders of CA$20 or under
No taxes, duties or import fees.

Orders over CA$20
Your order will be subject to Canadian sales tax and may also be subject to import duties. Sales tax depends on your province (GST, HST or GST plus provincial sales tax). The carrier will also charge a handling or brokerage fee for processing your parcel through customs:

Standard Shipping: delivered by Canada Post, which charges a CA$9.95 handling fee plus any taxes and duties.
Express Shipping: the courier charges a brokerage fee plus any taxes and duties. Brokerage fees are usually higher than Canada Post’s fee.

These charges are not included in your order total. The recipient pays them before or on delivery. Areumda does not collect these charges and cannot refund them.

For an estimate, visit the Canada Border Services Agency website.

Delivery Issues

Please double-check your shipping address and contact details before placing your order to help ensure smooth delivery.

If a parcel is returned to us due to an incorrect address, unsuccessful delivery, refused delivery or unpaid customs charges, the customer is responsible for return shipping costs, any charges billed to us by the carrier, and the cost of resending the order.

If you experience any delivery issues, please get in touch and we’ll do our best to help.

Damaged, Faulty or Incorrect Items

We want every Areumda order to arrive just as it should.

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

We’ll review the issue and arrange an appropriate solution, including a replacement or refund where applicable. We’ll cover any reasonable costs associated with resolving confirmed faulty, damaged or incorrect items.

Your rights under applicable Canadian consumer protection laws are not affected by this policy.